CHAPTER 2
REVIEW OF INDIVIDUAL GRADES AND
LIAISON WITH MAJOR CIVIL SERVICE STAFF ASSOCIATIONS
2.1During the year, we were invited by the
Administration to advise on a number of proposals dealing with
individual grades as well as to consider a report by the
Administration on civil service fringe benefits. The gist of our
deliberations and recommendations are set out in the following
paragraphs.
Lowering
of Salary Bar for the Assistant Education Officer Rank
2.2The Assistant Education
Officer (AEO) rank is the entry rank for the Education Officer
grade, appointment to which requires either a degree or a degree
plus a Post-graduate Certificate in Education (PGCE). Appointees
with only a degree enter the pay scale at MPS Point 17 and are
barred from proceeding beyond MPS Point 27 and from promotion,
unless they acquire a PGCE in the interval.
2.3To improve the quality of teaching in
secondary schools, the Advisory Committee on Teacher Education
and Qualification (ACTEQ) recommended that by September 2004 all
secondary school teachers should possess a degree plus a PGCE. To
speed up the process for serving secondary school teachers to
acquire the PGCE, ACTEQ recommended that all appointees to the
AEO rank after 1st September 1997 should be allowed no more than
six years in which to acquire a PGCE. To give effect to the ACTEQ
recommendation, the Administration proposed that the salary bar
for AEOs appointed after 1st September 1997 be lowered from MPS
Point 27 to MPS Point22.
2.4At the Commission's meeting on 16th January
1997, we considered and supported the Administration's proposal.
Shortening the maximum period during which an AEO must undertake
part-time studies to acquire the PGCE from 11 years to six years,
would help to instill a sense of commitment and professionalism
to young graduate teachers at an earlier stage in their career.
This would serve to further the Government's objective of
upgrading the quality of secondary education in Hong Kong.
2.5While there are no service-wide
implications, lowering the salary bar of the AEO rank would have
a bearing on the Primary School Master (PSM) grade where a
similar bar exists at MPS Point 27 for the Assistant Primary
School Master rank. The Administration does not consider this to
be an immediate problem and assured us that this matter would be
dealt with in the context of an overall review of the salary
structure of the entire PSM grade, likely to be in the year 2000.
2.6Our views and recommendations were conveyed
to the Governor in a letter dated 27th January 1997 (Appendix D).
We understand that the salary bar for the AEO rank was lowered
with effect from 1st September 1997.
Upgrading
of Entry Requirement of the X-ray Assistant Grade
2.7Created in
1965, the X-ray Assistant (XRA) grade is responsible for chest
radiography in the Tuberculosis and Chest Service in the
Department of Health. With entry requirement set at Form IV
level, the grade has been classified under the "Grades not
requiring a full School Certificate" group. A new rank of
Senior X-ray Assistant (SXRA) was created in 1981.
2.8With effect from 1st November 1996, only
persons registered on the Register of the Radiographers Board are
permitted to practise radiography. This new legislative
requirement effectively spells an end to the career of XRAs and
SXRAs who are ineligible for registration and for those who are
eligible for registration, a de facto upgrading of their entry
requirements by virtue of their registration as a diagnostic
radiographer in the appropriate part of the Register. As a
consequence, Form IV is no longer an acceptable qualification for
appointment to the XRA rank.
2.9To meet increasing demand, the Department
of Health has been expanding radiology service and raising the
standard of radiographic services rendered by staff. Since 1st
November 1996, the duties and responsibilities of the XRA grade
have been enhanced. In addition to carrying out routine
procedures of taking X-ray, XRAs have been given additional
duties to ensure proper management and care of patients with
varying disabilities and illnesses, and proper radiation
protection for all patients. XRAs have also gradually taken up
the new radiographic duties of taking plain X-ray of heads,
limbs, shoulders and other parts of the body hitherto assumed by
staff in the Radiographer grade.
2.10In the light of the change in entry
requirement and having regard to the enhanced responsibilities of
staff, the Administration proposed that the XRA grade be upgraded
and reclassified under Group I of the "Technician,
Supervisory and Related Grades" and its entry requirement
revised to include registration in Part IV in the Register of the
Radiographers Board. In line with the benchmark and common pay
structure of the new qualification group, the Administration
proposed that the pay scales of the XRA grade be revised
accordingly. To reflect more accurately the changed status and
enhanced duties, the Administration proposed that the XRA grade
be retitled as the "Radiographic Technician" ("©ñ®g§Þ³Nû") grade. Accordingly, XRA would be
retitled as "Radiographic Technician" and SXRA as
"Senior Radiographic Technician". Promotion to the
Senior rank requires a registration in Part III in the Register
of the Radiographers Board, plus at least five years of
satisfactory service in the grade.
2.11In the course of discussion with the
Administration, members of the XRA grade put forward strong
representations that implementation of the upgrading proposal and
the new pay scales should be backdated to take effect from 1st
November 1996, the date the new registration requirement came
into force, rather than from a current date.
2.12Backdating is not normally allowed in pay
reviews of individual grades, except in a major review exercise
involving all grades in the civil service. The Administration
gave careful consideration to the staff request. It noted that
there had been no precedent cases where changes in entry
requirement were necessitated by a change in legislative
requirement and that it would be extremely rare for similar cases
to occur in future. On the basis of the unique nature of this
case, the Administration supported the backdating request.
2.13The Administration's proposals were
presented to us for consideration at our meeting on 4th September
1997. We agreed with the Administration that the new legislative
requirement had imposed a de facto change to the entry
requirement for the XRA grade and that the new qualification,
pitched at the Certificate level, would justify the
reclassification of the XRA grade under Group I of the
"Technician, Supervisory and Related Grades". We saw no
objection to the new pay scales nor to the adoption of
"Radiographic Technician" ("©ñ®g§Þ³Nû") as the replacement title
for the XRA grade.
2.14In proposing that the new pay scales be
implemented with effect from 1st November 1996 rather than from a
current date, the Administration was, indeed, departing from an
established practice, known to and generally accepted by staff
since the major service-wide grade review exercise undertaken in
1979. The force of the Administration's argument was derived from
the de facto change brought upon the XRA grade by virtue of the
new legislative requirement for registration. This is a unique
situation and it would be fair to say that staff of the XRA grade
did have a legitimate expectation of the new pay scales being
implemented upon the coming into effect of the registration
requirement on 1st November 1996, the date upon which the careers
of XRAs who could not qualify for registration were curtailed. We
agreed, therefore, that the Administration's proposal for
backdating, in the circumstances, was justified. We urged,
however, that the Administration should explain this unique case
to all staff associations to prevent misunderstanding and to
ensure that the established practice of implementing decisions of
pay reviews from a current date be continuously enforced, except
in unique circumstances, on which the Commission's advice must
first be sought.
2.15Our views and recommendations were conveyed
to the Chief Executive in a letter dated 11th September 1997
(Appendix E). We understand that the upgrading proposal will be
implemented in early 1998.
Review
of School Passage Arrangements
2.16Under
existing arrangements, officers of all ranks appointed before 1st
August 1996 (excluding staff on Model Scale 1 and on temporary
terms of service) are eligible for Overseas Education Allowance
(OEA) to subsidise education of children in their country of
origin and, for officers appointed on local terms of service, for
their children's education in the United Kingdom only. OEA
recipients are entitled to Government sponsored passages on
commencement and cessation of education and for the purpose of
visiting parents in Hong Kong during the period of overseas
education. Officers appointed after 1st August 1996 are no longer
eligible for OEA and school passages.
2.17Eligible officers are provided with air
tickets purchased on their behalf by the Treasury, through either
British Airways (BA) or Cathay Pacific Airways (CX) as stipulated
by the Air Passage Agreement (APA) made between the Government
and these two airlines. Air tickets are provided at the cheapest
available Economy Class without stopover. For each 12-month
cycle, a child aged under 19 is eligible for two return air
tickets and a child aged between 19 and 21 one return ticket. Air
tickets for up to a maximum of four dependent children may be
claimed. For officers appointed on local terms of service, the
minimum qualifying age for the child is 9 and the maximum is 21.
2.18The current school passage arrangements
have been criticised by staff for being too rigid. The contract
fare under the APA for a return ticket on the HK-UK route (about
98% of school passages are taken on this route) is more expensive
than fares commonly available in the market. In the Director of
Audit's report on the provision of air passages by the
Government, published in 1996, it was also pointed out that the
provision of school passages under the APA had resulted in
substantial additional expenditure to the Government because
cheaper fares available in the market could not be used. With the
increasing number of new direct and indirect routes between HK
and UK in recent years, the Government is under pressure to widen
the choice of airlines, routing and frequency of flights by
allowing eligible officers to use promotional fares in the
market.
2.19In the light of these developments, the
Administration considered it opportune to terminate the APA and
to relax the existing rules to allow staff a free choice to
purchase air tickets at market fares. The Administration proposed
that in place of tickets arranged by the Treasury, a new School
Passage Allowance (SPA) be provided to allow recipients to
purchase air tickets themselves. The rate of the SPA would be set
at 75% of the published student fare or, if such is not
available, of the lowest applicable Economy Class published fare
for the respective routes. An officer may buy any type of air
tickets from any airline/travel agent. The ticket can be single
or return; direct or indirect; with or without stopover, provided
that it covers Hong Kong and the child's place of study. The SPA
will be adjusted annually in April according to changes in air
fares, as measured by the year-on-year change in air fare prices
within the Composite Consumer Price Index (CPI) for the 12-month
period ending February. Under the existing arrangement, passage
is provided for either the officer or the spouse to visit their
child(ren) in education overseas and that six points (equivalent
to one return passage) will be deducted from each child receiving
education in the country visited by the parent, as if each child
had taken a return school passage. Under the new proposal, this
double-deduction rule and the restriction on the use of the
school passage by only one parent will be removed. The cost of
the air ticket(s) taken up by the officer and/or his spouse will
be deducted from their child(ren)'s SPA account, and in the case
of an officer having more than one child receiving the allowance,
deduction will be made from the account of one child only.
2.20We were invited by the Administration to
consider the above proposals. In principle, we saw no objection
to scrapping the air ticket arrangement which was the subject of
criticism by the Director of Audit and a source of complaint from
staff. By allowing eligible officers to maximize their benefit
through making use of the variety of air tickets available in the
market, the proposed School Passage Allowance appeared to be a
reasonable and welcome alternative. The proposal would also help
to achieve cost saving. These were no doubt changes in the right
direction.
2.21We were concerned however that by relaxing
the existing rules, specifically, by allowing recipients to
purchase air tickets for journey on stopover flights and by
removing the double-deduction rule making it possible for
families with more than one child to benefit, in a cumulative
way, more than families with only one child, the new proposal
might, it would appear, result in more benefits for some civil
servants than were allowed for under the existing arrangement.
2.22To allay our concern, the Administration
reassured us that the situation we envisaged might not
necessarily arise and that it would not be reasonable to prohibit
students from taking flights with stopovers. The Administration
conceded that under the proposed arrangement, families with more
than one child would benefit more than families with only one
child. However, the Administration thought that this should be
seen in perspective. Based on statistics in the past six years,
officers taking advantage of school passages only had an average
of 1.2 children receiving school passages; and in the past two
years, only 1.2% of the annual 9,000 return passages were taken
by parents. The Administration felt that a little flexibility
should be given to staff to secure their support.
2.23We had carefully examined the
Administration's argument. Having regard to all relevant
considerations, our consensus view was that notwithstanding our
misgivings, the Administration's proposal could be supported. The
proposal may not be perfect, but, by satisfying the aspiration of
staff and by bringing about immediate cost saving, it is a
definite improvement on the existing arrangement. If, in
implementing the proposal, a little flexibility is built into the
new scheme, this, balanced against the untenable situation of
maintaining the status quo, is still a worthwhile course to
pursue.
2.24At the Commission's meeting on 4th
September 1997, we endorsed the Administration's proposal to
terminate the Air Passage Agreement and to replace the current
School Passage arrangement with a School Passage Allowance. Our
views and recommendations were conveyed to the Chief Executive in
a letter dated 19th September 1997 (Appendix F). We understand
that the Administration will give notice to terminate the Air
Passage Agreement by end December 1997 and introduce the new
School Passage arrangements in July 1998.
Review
of Leave Passage Arrangements
2.25Overseas
officers and their dependants are eligible for leave passages of
an appropriate class for either a direct or an indirect air route
between Hong Kong and the officer's country of origin or any
other destination. The officer may either be given air tickets or
use his Leave Passage Allowance (which is an amount equal to the
dollar value of the passage to which he is entitled) to pay for
air fare and related travelling expenses. With effect from
November 1981, all local directorate officers and their families
are also eligible for overseas leave passages at rates similar to
that given to overseas officers whose country of origin is UK.
2.26The Leave Passage Allowance (LPA) for
officers of different countries of origin is linked to the price
of published air fares for the respective routes. For officers on
the HK-UK route (mainly overseas officers whose country of origin
is UK and all local directorate officers), the value of their LPA
is pegged to the value of contract fares under the Air Passage
Agreement (APA), and for those officers whose leave passage
entitlement is Economy Class, their LPA has been pegged, for
historical reasons, to the value of discounted Business Class
fare.
2.27The Administration considered that the
linking of LPA with published air fares, in particular contract
fares under the APA, should be changed. The pegging of LPA in
respect of UK officers eligible for Economy Class travel to the
discounted Business Class fare so that the officers concerned
could enjoy upgrade to Business Class was a historical anomaly.
With the price gap between contract fare and the highest Economy
Class fare widening considerably over the years (from 7% in the
early 80's to 46% at present), this arrangement seemed hard to
justify. In addition, about 95% of eligible officers used the LPA
to cover package tours and other holiday expenses including
accommodation and car hire. The Administration considered it
logical to delink from the contract air fare rates and to base
future revisions of LPA on changes in Hang Seng Consumer Price
Index (CPI) for package tour.
2.28Under the new proposal, the initial rate of
LPA would be set at the prevailing rate payable to an officer in
the respective pay bands at the date of implementation. Future
revision of LPA would be made in April each year with reference
to price changes of package tours, as measured by the
year-on-year change in such prices within the Hang Seng CPI for
the 12-month period ending February of the year. In the event
that the entire amount of LPA for a full cycle was insufficient
for an officer on overseas terms to procure a standard passage,
the officer might request the provision of an air ticket of his
entitled class by a direct route between HK and his country of
origin in lieu of LPA for that cycle.
2.29Our view on the proposal was that in the
light of the Director of Audit's comment that the pegging
arrangement had resulted in excessive benefits to officers who
were normally entitled to Economy Class passage, it was right for
the Administration to delink LPA from the contract air fare
rates. The Administration's proposal to base future revisions of
LPA on changes in the Hang Seng CPI for package tour was also
reasonable, considering that about 95% of eligible officers used
LPA to cover package tours and other permitted holiday expenses.
2.30We noted the Administration's decision to
set the initial rate of the new LPA at the prevailing rate,
notwithstanding that this rate was criticised by the Director of
Audit as being in excess of an officer's entitlement. The
Administration's rationale was that in making changes to terms
and conditions of service, it was important to keep to the
established practice of preserving the benefits enjoyed by
serving officers.
2.31Our view on this was that the
Administration had to strike a balance between the Audit comment
and their concern for fairness to staff. We appreciated that, in
the present circumstances, this might not be easy. On balance,
however, we were content with the Administration's proposed
course of action as we had been assured that the Finance
Committee of the Provisional Legislative Council would be
consulted on this matter before the Administration formally
implemented its proposals.
2.32At the Commission's meeting on 4th
September 1997, we supported the Administration's proposal to
adopt a new basis for revising the Leave Passage Allowance,
subject to the proposal being approved by the Finance Committee
of the Provisional Legislative Council. Our views and
recommendations were conveyed to the Chief Executive in a letter
dated 19th September 1997 (Appendix G). We understand that the
new Leave Passage Allowance will be introduced with effect from
1st January 1998.
Development
of a Multi-Skilled General Support Service
2.33The
current package of proposals on the development of a
multi-skilled general support service is the end result of a
series of reviews undertaken by the Administration since February
1994, in response to our recommendation at that time that in the
face of increased office automation, the Administration should
develop a long-term strategy to reduce reliance on secretarial
staff and to maximise their productivity.
2.34To keep us informed of progress, the
Administration submitted two reports to the Commission : first in
August 1995 and then in July 1996, giving detailed accounts of
the various reviews. The Administration completed two further
reviews in 1997 : one on the feasibility of developing
multi-skilling in the Education Department as a pilot study, and
the other on the effect of office automation on the provision of
secretarial services in all Secretariat Bureaux. In the light of
the positive results of these two studies, the Administration
came to the view that long-term improvement to office efficiency
lay in the development of a multi-skilled general support service
which would remove restrictive work practices hitherto existing
among the secretarial and clerical grades.
2.35The package of proposals subsequently
formulated by the Administration would therefore serve to -
(a) | phase out anomalies in the existing structure in the secretarial and clerical grades to remove restrictive work practices inhibiting the development of multi-skilling; | |
(b) | provide necessary training, equipment and recognition (mainly in the form of incremental credit for word processing and computing skills) to motivate existing staff in the secretarial and clerical grades to be engaged in multi-skilled duties; | |
(c) | introduce related rationalisation of the secretarial services; and | |
(d) | provide incremental credit to Calligraphists on parity grounds. |
The Administration was
confident that with the successful implementation of the package
of proposals, a leaner and more effective general support service
would emerge. Details of the Administration's proposals are
included in our letter of 19th September 1997 to the Chief
Executive at Appendix H.
2.36When we were invited to take note of the
progress of the reviews undertaken by the Administration over the
past two years on the impact of the development of office
automation in the civil service, we made two persistent comments.
First, the reviews took too long to complete and, secondly, to be
effective in changing the service culture and mindset of civil
servants towards a more welcome acceptance of automation, a
top-down approach should be adopted. In view of the
Administration's uncertainty whether all the necessary reviews
could be completed before 1999 for it to take a view on the way
forward and to formulate long-term strategies, we agreed in
October 1996 that, having regard to the constraints faced by the
Administration, it should aim to submit a comprehensive report to
the Commission after the full implementation of the Government
Office Automation Programme before the end of 1998, with firm
recommendations on how the secretarial and clerical grades should
be reorganised.
2.37Through putting together the current
package of proposals, the Administration has advanced this
time-table by about a year. In mounting extensive and in-depth
consultation with the secretarial and clerical staff, the
Administration has also managed to inculcate in them the need to
constantly upgrade their skills to keep pace with technological
changes. We agreed with the Administration that the proposals
represented an important step forward in creating a conducive
office environment and in helping to change the mindset of
secretarial and clerical staff, leading ultimately to an
enhancement of the efficiency and productivity of the civil
service.
2.38At the Commission's meeting on 4th
September 1997, we supported the Administration's proposals for
the development of a multi-skilled general support service in the
civil service. Our views and recommendations were conveyed to the
Chief Executive in a letter dated 19th September 1997 (Appendix H). We
understand that implementation of the proposed packages will take
effect in stages commencing in January 1998.
Review
of the Technical Inspectorate Grades
2.39The
Technical Inspectorate grades were last reviewed by the
Commission in the context of the 1989 Salary Structure Review.
However, staff of the Technical Inspectorate grades and the Works
Supervisor grade, as represented by the Joint Working Group for
Salary Structure Review on Technical Inspectorate and Related
Grades (JWG) had been campaigning vigorously for a review of
their pay scales ever since the 1989 Review.
2.40This has resulted in repeated negotiations
between the JWG and the Administration over a prolonged period.
When the issue was last reviewed by us in October 1995, no
decision could be reached at the conclusion of our discussion. We
requested more detailed information from the Administration on
the rationale for its conclusion that as the senior professionals
(with a salary scale of MPS Point 45-49) were performing a more
important job than the proposed new rank of Senior Superintendent
of Works for the Technical Inspectorate grades, the salary scale
for the latter could not, therefore, be set on a par with that
for the senior professionals. This is an issue of considerable
concern to the Technical Inspectors.
2.41In response to our request, the
Administration undertook a comprehensive review which was
completed in July 1997. The review covered details of
technological and other related changes in the work of the
Technical Inspectors in the Works group of departments, the
Housing Department and the Government Property Agency. The
Administration's conclusion was that while technological changes
had brought about the use of new tools and equipment and the
adoption of new working methods, they had not created a
significant impact on the nature, scope and complexity of the
work of the Technical Inspector grades as a whole, certainly not
to the extent that warranted a fresh salary review.
2.42The Administration informed us that in
undertaking the review, it had not consulted staff and,
notwithstanding subsequent approaches by the Secretary General
emphasising the importance of staff consultation, the
Administration maintained that it would not serve any useful
purpose to re-open a joint working group with staff.
2.43The JWG did not agree to this approach. It
wrote to the Civil Service Bureau on 15th August 1997 requesting a meeting
to discuss the Administration's submission to the Commission. It
also wrote to the Secretary General on 21st August 1997 setting
out a nine-point statement arguing why the pay scales of the
Technical Inspectorate grades should be revised.
2.44The JWG's letters raised the question of
whether it would be appropriate for the Secretary General to
invite the Commission for formal advice against the claims by
Technical Inspectors that they were in the dark about the
Administration's review and would not accept any findings on
which they had not been allowed to comment. Following further
discussion between the Secretary General and the Civil Service
Bureau, it was agreed that the Commission should be asked to take
note only of developments so far. The Administration would revert
to the Commission again after it had formally addressed the JWG's
requests.
2.45At the Commission's meeting on 4th
September 1997, we noted the Administration's progress report. We
reiterated the importance of staff consultation. We understand
that a formal meeting between the Civil Service Bureau and the
staff concerned has been scheduled for January 1998.
Review
of Civil Service Fringe Benefits
2.46In the
course of examining the findings of the 1996 Fringe Benefit
Survey at the Commission's meeting held on 5th September 1996,
the Commission requested that the Administration should be asked
to produce a report on the government policy regarding the
quantum, eligibility rules and mode of dispensation of civil
service fringe benefits. The Commission would also like to be
advised on the rationale behind the benefit packages, the
intended coverage, the actual coverage achieved, total
expenditure in each area and any attempt on the Administration's
part to relate civil service fringe benefits to those in the
private sector. Also, in the light of the trend in the private
sector towards monetisation of staff benefits, the Commission
would like to know if the Administration had plans in that
direction.
2.47The Administration completed a review
report and submitted it to the Commission in August 1997. Two key
policy considerations were highlighted in the report. They are -
(a) | broad comparability with the private sector (i.e. the better-paying employers) remains an important consideration in determining civil service remuneration; and | |
(b) | fringe benefits are part of the terms and conditions of employment. As such, the Commission and the Staff Sides are invariably consulted whenever major changes are made to these benefits. Under the established practice of "non-deprivation of existing privileges", officers serving at the time before the change is introduced are allowed to either retain the fringe benefits they have enjoyed or take up the new provision. This is important in helping to maintain the stability of the civil service |
2.48For the sake of simplicity, the report
covered only those fringe benefits (i.e. pension, leave, leave
passage, housing, education, medical and dental) available to new
recruits on local terms. The report also provided detailed
analysis of issues of topical concern to the Administration,
including commentary on the feasibility of monetisation in
respect of education, medical and dental benefits.
2.49At the Commission's meeting on 9th October
1997, we examined and discussed the Administration's report at
great length. We were of the view that the report provided useful
background and insight into the Government's current thinking on
the practice and provision of fringe benefits in the civil
service. While we made a number of specific comments and
suggestions on individual benefit items, we were more concerned
with the overall situation.
2.50We noted the Administration's emphasis on
broad comparability with the private sector in determining civil
service remuneration. The Administration has, indeed, conducted
regular internal reviews over the years. It also monitors the
situation through annual survey of fringe benefit provisions in
the private sector. However, despite such reviews and
comparisons, the fringe benefit packages provided to civil
servants, taken as a whole, remain more generous than those
available to employees in the private sector. This is
particularly so in the case of leave, housing and retirement
benefits.
2.51The Administration explained to us that
under the established practice of "non-deprivation of
existing privileges", it is extremely difficult to reduce
any entitlements enjoyed by existing staff. We have strong
reservations on this. The Administration's practice does not
accord with the prevailing practice in the private sector, where
current arrangements are normally superseded by new ones
introduced. We are concerned that the Administration's position
would restrict the Commission in giving advice to Government on
how this important component of civil service remuneration can be
modernised.
2.52This aside, we feel that, as reflected by
the various comments we made at the meeting, there is clearly
scope for further improvement in the civil service fringe benefit
packages as they are presently constituted, without an increase
in overall cost.
2.53Against the above considerations, we asked
the Administration to conduct further research into the various
issues raised by us and to report back to the Commission in say,
six months to a year's time.
2.54Our views and recommendation were conveyed
to the Administration via a letter to the Deputy Secretary for
the Civil Service dated 30th October 1997 (Appendix I).
Liaison
with Major Civil Service Staff Associations
2.551997 was a
year of great significance in the history of Hong Kong. With the
change of sovereignty drawing near, the concern for a smooth
transition was uppermost in the minds of people. In the end, it
was clear that all sectors of the community made their
contributions, not least the civil service which played a pivotal
role in ensuring the successful launching of the Hong Kong
Special Administrative Region Government on 1st July.
2.56We gained an insight into the spirit and
moods, the care and concern of civil servants through our
informal meetings with the seven major civil service staff
associations during the year. In 1997, these meetings took place
between April to June. One theme that emerged persistently from
these meetings was that the morale of the civil service was
undented and that, as staff representatives, the office-bearers
whom we met assured us of their steadfast support and allegiance
for the new SAR Government. This was in contrast to their mood of
uncertainty and lingering doubt when they raised the question of
sovereignty change with us in previous years.
2.57They recognised the huge responsibilities
of providing an efficient and effective administration. They
conveyed to us the ever-increasing pressure civil servants of all
ranks faced, both from within the organisation and from the
public, in discharging their duties. They wanted the
Administration to show more understanding and compassion for
their problems and concerns. They attached great importance to
maintaining a harmonious working relationship with the
Administration through the establishment of more formal
consultation channels. They set out for us a list of issues in
which their members were keenly interested. These include, to
name the more prominent ones, housing, medical, disposal of
non-departmental quarters, development of a multi-skilled general
support service, conversion of MOD 1 staff to permanent and
pensionable terms of employment and admission into the Senior
Civil Service Council.
2.58We are grateful to the representatives of
the Association of Expatriate Civil Servants of Hong Kong, the
Senior Non-Expatriate Officers Association, the Hong Kong Chinese
Civil Servants' Association, the Staff Side of the Model Scale 1
Staff Consultative Council, the Hong Kong Civil Servants General
Union, the Government Employees Association and the Federation of
Civil Service Unions, who attended the meetings with us. The
discussion at each of these meetings was lively and constructive.
We listened with care and responded as appropriate to ensure that
the Commission's stance on issues raised by the staff
associations was clearly understood. We sent a checklist of
issues raised at these meetings to the Administration. We
appreciate the Administration's careful attention in responding
to us and in pursuing follow-up action with the staff
associations, where required.
2.59We have found these meetings useful and
rewarding. To open up so as to ensure a wider spectrum of views
could be canvassed, the Secretary General also met a group of 16
staff associations on 29th December 1997 for exchange of views.
There are well over 200 individual staff associations in the
civil service. We have asked the Secretary General to reach out
to as many of them as he possibly could. Liaison with civil
service staff associations will continue to be an important
aspect of our work in 1998.
2.60In the course of the year, the Secretary General also maintained contact with various private sector organisations including the Employers' Federation of Hong Kong, the Hong Kong Institute of Human Resource Management and the Hong Kong General Chamber of Commerce. The aim was to keep track of developments in the private sector and, where appropriate, to make use of the opportunity to clarify misconceptions or explain matters related to civil service pay, conditions of service and pay trend surveys. We have asked the Secretary General to continue his effort in 1998.